Taxi Dispatch Software: Orders, Drivers and Shifts in One View
Mileop brings incoming orders, driver assignment and shift scheduling into one workspace. No WhatsApp, no spreadsheets, no lost rides — dispatch keeps running even when it gets busy.
| Driver | Destination | Status |
|---|---|---|
| Kemal Arslan | Central Station | En route |
| Djamila Berber | Airport TXL | Assigned |
| Frank Nowak | Kurfürstendamm | Open |
| Ayse Polat | Charité Campus | En route |
Used by taxi companies and dispatch centres across Germany
Between radio, WhatsApp and Excel, every third ride takes longer than it needs to.
Orders come from everywhere — and land nowhere central
Phone, app, account clients, health insurers, corporates: every channel runs separately. The dispatcher manually combines incoming rides, loses the overview in peak hour, and orders fall through the cracks.
Driver assignment runs on habit and gut feeling
Who is free, where they're standing, who gets the next ride — it all lives in the dispatcher's head, not the system. When she's off, half the dispatch operation goes with her.
Shift planning eats two hours every Sunday
Holiday requests, sick calls, vehicle availability: the weekly shift gets built by hand, communicated over WhatsApp, and changed three times before the first driver rolls out Monday at six.
Dispatch, driver assignment and shift scheduling — all in one place.
All orders, all channels, one view — in real time
Mileop collects orders from every incoming channel into one central list. Phone, app, contract clients — every order lands in dispatch instantly, sortable by status, destination or driver. No manual transfer, no lost ride in peak hour.
- All incoming channels in one order view
- Real-time status per ride: open, assigned, en route, completed
- Filter by driver, vehicle, time or order type
- Full ride history for billing and dispute resolution
| Driver | Destination | Amount |
|---|---|---|
| Kemal Arslan | Central Station | $21.40 |
| Djamila Berber | Airport TXL | $39.80 |
| Frank Nowak | Kurfürstendamm | $13.50 |
| Ayse Polat | Charité Campus | $26.50 |
Who is where — and who gets the next ride
Mileop shows in real time which driver is free, en route or on a break, and suggests the right driver for each new order — by location, shift time and current workload. The dispatcher decides; the system thinks ahead.
- Real-time availability of all drivers at a glance
- Automatic suggestion: driver by location and free capacity
- Manual override with one click
- Notification straight to the driver — no radio call needed
| Driver | Status | Rides today |
|---|---|---|
| Kemal Arslan | En route | 9 |
| Djamila Berber | Free | 7 |
| Frank Nowak | Break | 6 |
| Ayse Polat | En route | 11 |
Weekly shifts in minutes, not hours — and drivers know straight away
Mileop plans shifts against vehicle availability and holiday calendars, sends the finished schedule straight to each driver's phone, and shows changes live. No WhatsApp chain, no printed roster that's out of date by Thursday.
- Plan weekly shifts against availability and holiday calendar
- Push notification to every driver when the schedule publishes
- Last-minute changes visible live — instantly on their phone
- Shift history for payroll and working-time records
| Driver | Shift | Vehicle |
|---|---|---|
| Kemal Arslan | 06:00–14:00 | B-TX 1042 |
| Djamila Berber | 14:00–22:00 | B-TX 0817 |
| Frank Nowak | 22:00–06:00 | B-TX 0334 |
| Ayse Polat | 06:00–14:00 | B-TX 2291 |
One price. All modules. No setup fee.
Mileop ships at one flat monthly price — order management, driver assignment and shift scheduling all included. Monthly cancellation, no setup fee, no add-on puzzle.
What taxi operators ask us before signing up
How much does Mileop cost?
Mileop starts at $119/month for up to 30 vehicles, then +$4/vehicle/month. No setup fee, cancel monthly.
Does Mileop replace our radio dispatch?
No. Mileop runs alongside your existing infrastructure and handles digital order routing and shift scheduling — without switching off the radio.
Does it work with app orders (e.g. FREENOW)?
Yes, common platform orders can be integrated. We'll work out which integrations are relevant for you during onboarding.
Can drivers see their shift on their phone?
Yes, drivers receive their schedule as a push notification and can check the current plan at any time in the driver app.
How fast can we go live?
Most taxi companies are live within a week, including import of existing driver and vehicle data.
Is our data stored in a GDPR-compliant way?
Yes, hosting and processing are GDPR-compliant, within the EU.
Less coordination overhead. More rides per day. Dispatch that holds up in peak hour.
We're currently onboarding new taxi companies to Mileop. Drop your work email — we'll be in touch this week with a slot.